Meet Our Team

Our Team Is Here To Help You Sky-rocket your Franchise

Rick Saunders


Rick badly injured his back in his early twenties playing competitive sport. 

Studying health science at the time and having access to the very best Doctors and practitioners, he thought it would heal and recover very quickly.  

This couldn't have been further from the truth. 

After several months of no improvement, seeing countless specialists and exhausting every modality for a solution he decided to dedicate his studies to the solution of back back pain. 

The unlikely breakthrough came from a mixture of both practical and theoretical research in both elite sprint training principles and neuroscience. 

After successfully rehabilitating his back, returning to competitive sport and completing his graduate and postgraduate studies Rick set out to use his experience to help other people desperate to find a solution to their chronic back pain.

What started off as a passion to help people turned into a thriving enterprise as more and more people presented with the exact frustrations Rick experienced in his attempts to find a lasting solution to his back pain.

Through the process of setting up multiple clinics in Melbourne, Australia Rick and his partners learnt there is a fine line between running a profitable business and staying true to the vision to help as many people as possible.

Similar to the breakthrough in finding the solution to chronic back pain, Rick and his partner Daniel finally found the solution to setting up clinics to achieve both financial and patient outcome results. 

The Back Solution Clinic model was born.

A low entry, low overhead model that allows practitioners to do what they do best, whilst creating a valuable asset that provides ongoing financial success to the owner operator. 

Daniel Rodgers


Daniel has been involved in the health industry since 2008 specialising in chronic pain.

Having suffered chronic back pain early in his career, it was the lack of lasting results despite following many of the standard treatment processes taught through university studies that lead Daniel to specialise in chronic pain. 

Daniel has worked with a vast range of specialists from all around the world to understand the intricacies of the human body. During this time, Daniel has refined and developed highly effective and predictable treatment methodologies along with his co-founder.

Over the last 10 years Daniel has both mentored practitioners and grown multiple clinics from start-up to success.  This passion and tried and proven model of success has led to the opening of Back Solution Franchises around the World.

Daniel has worked with elite sporting clubs around the world, Olympic athletes as well as acute and chronic patients making his treatments sought out in Australia and patients travelling from all parts of the world.

Rick Grossmann


Rick has been involved in the franchise industry since 1994. He franchised his first company and grew it to 49 locations in 19 states during the mid to late 1990s. He served as the Chief Executive Officer and primary trainer focusing on franchise owner relations and creating tools and technologies to increase franchisee success.

Rick developed and launched his second franchise organization in 2003. He led this company as the CEO and CMO growing to over 150 locations in less than three years. He developed the high tech/high touch franchise recruiting and sales system.

Both companies achieved ranking on Entrepreneur Magazine’s Franchise 500 List. During this period Rick served as a business and marketing consultant to small business and multimillion dollar enterprises. He also consulted with franchise owners and prospective franchisees, franchisors, and companies seeking to franchise.

Rick had the honor of working with his mentor, Erwin Keup as a contributing Author for the 7th edition of Entrepreneur Magazine’s Franchise Bible published by Entrepreneur Press.

Mr. Grossmann has been chosen as the new Author of Franchise Bible and his 8th Edition was released worldwide in January of 2017.  He currently serves as our CEO in the U.S. market.

Carolyn Miller


Carolyn Miller’s franchise career began in 1984 and includes more than 1,200 new store openings on both the corporate and franchise side with national brands such as McDonald’s, Chipotle, Red Robin, CiCi’s Pizza and Carl’s Jr./Hardees.

As the Founder of the National Franchise Institute, Carolyn and her team of licensed experts share decades of franchise and development experience with new and emerging brands. She is also the author of the Amazon Bestseller Brick & Mortar Franchise Success: Know The Costs or Pay The Price.

Her development and business experience includes real estate, design, architecture, construction, project management, real estate legal, hiring & staff development, marketing, accounting, budgeting and cost controls.  Carolyn serves as our CDO and oversees our build-out and construction projects.

Rob Gandley


Rob Gandley has decades of experience developing profitable digital marketing and tech-focused business growth systems. 

With a focus on the franchise industry, he has helped hundreds of franchise owners and dozens of franchise brands successfully grow in specific locations across the US marketplace.

Prior to this, Gandley founded a successful performance-based digital lead generation company used regularly by hundreds of franchise brands.

© 2021 Back Solution Clinic
DISCLAIMER: This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. An offer is made only by a Franchise Disclosure Document (FDD). Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of one of these states or a country whose laws regulate the offer and sale of franchises, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your jurisdiction.